Privacy Policy

Last Updated: 26 July 2026

MIF Shuddh Bazar, operated by MIF Greenlabs Technologies, respects the privacy of customers and website visitors. This Privacy Policy explains the types of personal information that may be collected when you visit our website, place an order, contact us or use our services, and how that information may be used.

Information We May Collect

Depending on how you interact with us, information may include:

• name, email address and mobile number;

• billing and delivery address;

• order and transaction information;

• products purchased and customer-support communications;

• information voluntarily submitted through website forms;

• device/browser, cookie and website-usage information where applicable; and

• information necessary for fraud prevention, legal compliance and fulfilment of orders.

Payment Information

Payments may be processed by authorised payment service providers. Sensitive payment credentials such as your UPI PIN, OTP, card PIN or banking password should never be provided to MIF Shuddh Bazar. Where card/payment information is entered through the payment gateway, it is handled according to the payment provider's applicable security and privacy processes. For example, Razorpay states that it is PCI-DSS Level 1 certified and uses tokenisation for saved card information.

How We Use Information

We may use personal information to process and deliver orders, confirm payments, provide customer support, handle cancellations/refunds, communicate important order information, prevent fraudulent transactions, improve our website/services and comply with legal requirements. Marketing communications will be handled in accordance with applicable consent requirements.

Sharing of Information

We may share information where reasonably necessary with service providers involved in operating the store, including payment processors, logistics/courier providers, hosting/technology providers and professional or regulatory authorities where legally required. We do not sell customers' personal information as a business practice.

Cookies and Similar Technologies

Our website and service providers may use cookies or similar technologies for functionality, security, analytics, preferences and, where applicable and permitted, marketing. Where consent is legally required for a particular use, appropriate consent mechanisms should be provided.

Data Security

We take reasonable organisational and technical measures to protect personal information under our control. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, accounting, dispute handling, fraud prevention and legal/regulatory compliance.

Your Requests

Subject to applicable law, customers may contact us regarding access, correction, updating, deletion or other concerns relating to personal information held by us.

Requests can be sent to:

mifgreenlabstech@gmail.com

We may need to verify the requester's identity before processing certain requests.

Changes

We may update this Privacy Policy periodically. The current version and updated date will be displayed on this page.